In our ever-evolving world of B2B marketing and sales, events have long been celebrated for their lead-generating potential. But today’s data-savvy professionals know that simply hosting an event – or even capturing attendee engagement data – is no longer enough. The real magic happens when you translate that data into actionable intelligence that drives pipeline and accelerates deals.
Welcome to the era of intent-driven event marketing.
In a recent webinar, event strategists from Certain explored how sales and marketing teams can work together to capture and activate intent data from events. Below is a recap of their conversation.
Why Event Engagement Alone Isn’t ROI
According to the 2023 Gartner Tech Marketing Benchmarks, “proving ROI with analytics” is a top-three challenge that hinders respondents’ ability to demonstrate success. For many sales and marketing teams, proving event ROI remains elusive. Why? Because event data often exists in silos, detached from CRM systems, or it’s too shallow to inform personalized outreach.
Engagement alone only tells part of the story. To drive revenue, you need to go deeper: tapping into intent signals that reveal a prospect’s readiness to buy.
What is Event Intent Data?
Unlike generic engagement metrics, event intent data captures the subtle but powerful cues attendees give off before, during, and after an event, such as registering for specific sessions, participating in polls, asking pricing questions, or scheduling one-on-ones.
These behaviors, when interpreted through an AI-powered lens, uncover real buying intent, allowing you to prioritize leads and tailor your follow-up strategy with precision.
The Three-Phase Strategy to Activate Intent Data
1. Before the Event: Lay the Groundwork
Smart event marketers begin with segmentation: identifying entire buying groups and categorizing attendees by intent level. AI-driven tools can help pre-qualify registrants, flag high-value behaviors, and suggest personalized content or sessions based on interest.
For example, Certain’s dynamic registration forms offers endless ways to capture valuable information, and thereby tailor attendee experiences based on interests. Use your registration form to ask the questions that truly matter; this data then informs AI-powered session recommendations that suggest relevant sessions and networking opportunities.
💡 Take action: Set up dynamic registration flows, integrate your event platform with your CRM, and align with your sales team early to ensure every insight counts.
2. During the Event: Capture Real-Time Signals
Once the event starts, you have a golden opportunity to capture buying intent in real time. The key is knowing what to track and when to act. Leverage AI-powered tools that track real-time engagement (e.g., session check-ins, booth visits, poll responses) and instantly translate them into lead intelligence.
How Certain translates engagement into buying signals
Certain’s event management solutions track registration data, session check-ins, booth visits, content consumption, and engagement across multiple stakeholders. Here’s an example of how we transform that data into actionable buying signals:
- A prospect participates in a live poll during the event and notes that they’re looking for a new solution like yours.
- Our AI-powered interface translates that engagement into buying signals by identifying the prospects who’ve indicated interest in your offering. It then provides recommended follow-up based on this and other intent data shared throughout the event.
- Sales are then equipped with the buyer insights needed to take action in real time.
💡 Take action: Sales teams can receive real-time alerts when a high-intent attendee engages at your event, empowering them to respond with speed and relevance.
3. After the Event: Activate with Speed and Precision
The clock starts ticking the moment your event ends. The most successful teams deliver personalized follow-ups within hours – not days, tailoring content to attendee behavior and positioning sales reps as consultative experts.
78% of B2B customers buy from the vendor who responds first, so you’ve got to be the first to get there, with a message that’s relevant and shows that you understand your buyers. AI-powered event intelligence solutions like Certain help identify key buying signals throughout the funnel, so you can tailor follow-up with precision.
💡 Take action: Use predictive analytics to segment follow-ups by buyer journey stage and ensure long-term CRM enrichment from every touchpoint.
Why Intent Data Matters More Than Ever
In a digital landscape flooded with noise, intent data is your competitive edge. When used correctly, event data doesn’t just inform – it empowers. It connects you with the right buyers at the right time, reduces sales cycles, and maximizes every dollar of your event investment.
Ready to Transform Your Events into Revenue Machines?
Watch our expert-led webinar, “From Signals to Sales: Activating Intent Data from Events,” and discover the proven strategies, AI-powered tools, and real-world examples that can help you unlock the full potential of your event engagement data.