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Published in Product Update category on (07/11/2018)

Introducing the New Certain Product Suite

Over the past couple of years, Certain’s suite of products and solutions has grown considerably, both through acquisition, and through investment in innovation and R&D. The time inevitably came for us to pull all of our acquired and newly developed products under the Certain brand in order to fully highlight the end-to-end set of capabilities that we provide in supporting events of all types and sizes across the globe.  

It is with great pride and excitement that we introduce our new and improved product suite:


Certain Product - Arrive

Certain Arrive offers a seamless experience in welcoming guests to your event, allowing you to quickly and easily check-in event attendees – even those guests that aren’t pre-registered. With Certain Arrive, not only are you able to deliver a smooth event check-in experience for your guests, but you are also able to capture data on session attendance, sales meetings and booth visits.

Key Features:

  • VIP alerts, alerting key members of your team by SMS text when pre-identified attendees arrive
  • Simple swipe to check-in attendees at your sessions or booth
  • Valuable insight into attendee session interests to inform follow up


Certain Product - Touchpoint

Certain Touchpoint is our premier mobile event app product formerly known as Gather Digital.  Our mobile event app offers a flexible interface and design tool, allowing you to easily customize and create a layout that delivers an exceptional experience for your attendees. With Certain Touchpoint, you can track attendees, develop an agenda, create live polls, and manage event capacity and meetings all in one place.

Key Features:

  • Promote engagement with an activity feed that allows attendees to view mobile and social engagement of other attendees throughout the event
  • Capture data on attendee interaction to inform and personalize your event follow up
  • Leverage real-time reporting to easily view how your attendees are engaging with you
  • Empower sponsors and exhibitors to connect with attendees using lead capture


Certain Product - Platform

Certain Platform is our full event automation solution, offering everything from pre-event registration and promotion, event check-in, and post-event follow-up. This scalable, end-to-end platform provides all of the capabilities you need to successfully support your global events, from small field events to your largest conferences. The flexibility of Certain’s website builder allows you to create fully branded event websites with easy-to-use templates and tools in order to meet the unique requirements of your event.

Key Features:

  • Create registration forms, websites and emails in any language
  • Schedule registration emails, session info, badges and reminders all from within Platform by Certain
  • Leverage pre-built templates to support the many events you have
  • Share attendee data captured pre and during event with your marketing automation and CRM systems in real-time


Certain Product - Conferences

Managing a large conference can be incredibly daunting, so you need a solution that is not only extremely intuitive, but also has the breadth of capabilities you need to ensure your event goes off without a hitch. As an extension of the Certain Platform package, Certain Conferences enables you to manage all of the logistics involved with even your most complex conferences, so you can create a genuine experience for your attendees. With the data you are able to capture pre, during, and post event, you can ensure the content you are feeding your attendees is relevant and personalized.

Whether its speaker and session management, travel and accommodation, or payment processing, Certain Conferences takes the hassle out of conference creation and management, allowing you to execute conferences flawlessly.

Key Features:

  • Trigger highly targeted, personalized campaigns through the integration with your marketing automation system
  • Visually drag & drop sessions to assign rooms and create a schedule
  • Process payments through Certain’s PCI-DSS 2.0 compliant systems to ensure your financial data is secure
  • Tie sessions to predefined tracks and manage room capacity, occurrences, duration, session levels and waitlist



An extension of the Certain Platform, Certain Meet is an automated, streamlined method of promoting engagement and getting meetings on calendar.  With this easy-to-use interface, you’re able to view all meetings and meeting details from a single source, even your mobile device. Get face-to-face with your top prospects more often by capturing unique data on your meeting and attendees for personalized event follow up.

Key Features:

  • Reduce the manual processes involved in setting up and scheduling meetings in advance of your event
  • Collect intelligence on who did or did not attend a meeting
  • Gather additional data on the attendee through custom questions as part of the check-in process
  • View and update the meeting calendar directly from your mobile phone


With the increased need for greater event personalization, our product suite reflects the growing demand for visibility, accessibility, and real-time data collection, enabling you to elevate attendee engagement and produce measurable results from your events.  

For more information on our new and improved product suite, or to schedule a demo for one or more products, contact us today.