Attendee Experience
Every event interaction is a chance to deepen relationships, influence decisions, and uncover intent. Certain makes the experience seamless and highly personalized, so participation becomes engagement, and engagement becomes a conversion opportunity.
From the first invite to post-event follow-up, Certain personalizes the entire journey. Agendas, content, and communications dynamically adapt to each attendee’s profile, behaviors, and business context, making every touchpoint relevant and impactful.
Drive participation with live polls, audience Q&A, 1:1 networking, and digital content consumption. Feedback loops, including surveys, pulse checks, and session ratings keep engagement continuous and help you refine experiences throughout the event.
Attendee experience starts long before check-in. From the first invite to post-event follow-up, ensure every phase of your event is connected and consistent. Whether it’s a global summit or a 1:1 meeting, Certain delivers a unified journey that builds trust and captures intent at every step.
Frictionless experiences keep attendees focused and engaged. From registration and mobile navigation to check-in and agenda building, Certain ensures every touchpoint is easy, frictionless, and confidence-building: from registration and travel coordination to mobile navigation, check-in, and agenda building.
Meet attendees where they are and deliver consistent, brand-compliant interactions across every channel across web, emails, text, mobile apps, and live and virtual touchpoints. No matter the format, capture every signal without disruption or data loss.
AI delivers tailored recommendations, and analyzes behavioral signals in real time. Certain Event Advisor automates personalizing sessions, exhibitors, booths, and networking opportunities.
Certain Touchpoint is a state of the art mobile app that delivers branded, intuitive mobile experiences that adapt to each attendee. From personalized agendas to dynamic alerts, interactive maps, surveys, and activity feeds, Touchpoint guides attendees through their own journey.
Certain Event Intelligence captures and centralizes every engagement, curating insights from Certain and third-party applications throughout the event lifecycle. These insights fuel actionable sales follow-ups and feed marketing applications for timely, relevant outreach.
Go beyond surface-level metrics. Certain analyzes every poll response, session choice, content consumption and other engagement data to reveal true buying intent. With these signals, marketing and sales can focus on the right accounts, prioritize outreach, and accelerate pipeline.
Christina Thelen
President
