Please email help@certain.com (for support) or billing@certain.com (for billing).
Note: Certain Arrive / Check-In features are only sold as part of our end-to-end Event Management product (Certain Platform).
For all other requests, please provide:
Thank you for working with Certain! Please scroll down to see how you can reach our support team, accounting or billing teams, or other staff members. We look forward to working with you.
Support
Please submit a request using the Support / Help pages of Certain’s various products:
Platform-support.certain.com
Touchpoint-support.certain.com
Or contact us via our general support email at help@certain.com.
Request Information
Interested in Certain? Ask about our products and solutions, pricing, implementation, or anything else. We’re here to help you chart a course to success. Let’s Connect!
Certain, Inc.
75 Hawthorne Street, Suite 550
San Francisco, CA 94105
USA
1.888.CERTAIN
Certain, Inc.
1516 E Franklin St, Suite 100
Chapel Hill, NC 27514
USA
1.888.CERTAIN